Privacy Policy

1. DATA COLLECTED ON THIS WEBSITE

When you visit our website (“Site”), we automatically collect certain information about your device, including but not limited to information in relation to your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, the websites or search terms that linked or referred you to the Site and information about how you interact with the Site. This automatically-collected information shall be referred to as “Device Information”.

We collect Device Information using the following technologies:

  • “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
  • “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
  • “Web beacons”, “tags”, and “pixels” are electronic files used to record information about how you browse the Site.

Additionally, when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including but not limited to your name, billing address, shipping address, payment information, email address, and phone number. This information shall be referred to as “Order Information”.

When we make any reference to “Personal Information” in this Privacy Policy, we are referring to both the Device Information and Order Information.

2. HOW DO WE USE YOUR PERSONAL INFORMATION?

We use your Personal Information for such purposes as responding to your requests, processing and filling customer orders, verifying your qualifications for certain products and services, billing, improving our services, providing an enhanced and more personalized shopping experience, communicating with you, and informing you of special offers, promotions, events and discounts. From time to time, we may also use your Personal Information in order for us to deliver to you free samples of new products or product brands different from those you usually order.

By accepting this Privacy Policy, you understand and agree that JustGood Grocer may provide your Personal Information to third parties to the extent necessary or desirable to fill your order or complete your transaction. For example, we may use a third party supplier for certain goods, an outside shipping company to ship orders, a third party service provider for online payment method and we do as a matter of course use a credit card processing company to bill users for goods and services.

3. SHARING OF PERSONAL INFORMATION

We share demographic information with our partners and advertisers on an anonymous and aggregate basis. This type of data is not readily linked to any personally identifiable information. We work closely with third parties to ensure your enjoyment of our services. We share information when another company is involved in the transaction so that company can perform its functions.

4. BEHAVIOURIAL ADVERTISING

We use your Personal Information to provide you with targeted advertisements or marketing communications we believe you may be interested in.

You can opt-out of targeted advertising by using the links below:

5. DATA CONTROLLER

JustGood Grocer shall be the data controller of the master data you enter in connection with your creation of a profile or registration for newsletters, i.e. your name, your password and your email address, as well as registration of your IP address. Furthermore, JustGood Grocer shall be the data controller of the information which is disclosed to other services.

You shall be data controller of the content you choose to disclose on the Site and for the data disclosed on your profile on social networks, which is the consequence of the connection of your profile on the Site with your profile on the social network.

6. DATA RETENTION

When you place an order through the Site, we will maintain your Order Information for our records unless and until you request in writing for the deletion of this information.

7. DATA PROCESSOR

JustGood Grocer may exclusively use the service provided by an external company for maintaining the technical operation, security, confidentiality of Personal Information contained in the Site. This external company is the data processor with regards to the Personal Data for which JustGood Grocer is the data controller.

By accepting this Privacy Policy, You give your personal consent to JustGood Grocer in allowing the data for which you are the data controller be processed by the abovementioned data processor.

The data processor shall solely act according to instructions from JustGood Grocer. By accepting these terms and conditions, you also give your consent to JustGood Grocer to give such instructions to the data processor which are necessary for the processing of data in accordance with this Privacy Policy and for the purpose of use of the Site.

The data processor has made necessary technical and organizational safety measures against the information being accidentally or illegally destroyed, lost or deteriorated, and against the information coming to the knowledge of unauthorized persons, is misused or in other ways is processed in violation with the act on processing of Personal Information. On your request – and against remuneration of the data processor’s current hourly rates at any time for such work – the data processor shall supply you with sufficient information to demonstrate that the above-mentioned technical and organizational safety measures have been made. In such situation, JustGood Grocer will facilitate the request to the data processor.

8. SECURITY MEASURES

JustGood Grocer will use its reasonable efforts to ensure that recorded data, including Personal Information, credit card data, password and any confidential information, will not be disclosed, transferred, given to, or illegally used by unauthorized persons. In connection with this, JustGood Grocer will regularly audit its system in order to prevent possible vulnerabilities and attacks. However, since the internet is not a 100% secure environment, JustGood Grocer cannot, from time to time, ensure or warrant the security of information you transmit to JustGood Grocer. Information sent via the Site are not encrypted, and JustGood Grocer therefore advises you to prudentially communicate any confidential information through these means.

9. LOST OR STOLEN INFORMATION

You must promptly contact us through our Customer Service hotline/or send an email to wecare@justgoodgrocer.com if your credit card, user name, or password is lost, stolen, or used without permission. In such an event, we will note that you have cancelled your credit card number, user name, or password in our system and will update our records accordingly.

10. CHANGES

We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

11. CONTACT US

For more information about our privacy practices, or is you have any questions / complaints , please contact us via e‑mail at wecare@justgoodgrocer.com

Picture2

Over 2000 Products + Meals

Premium quality products

Picture6

Doorstep Deliver

Delivering to Kuala Lumpur, Selangor & Putrajaya

Picture5

Quick & Safe Delivery

Order before 4.00pm for same day delivery

Picture1

Secure Payment

100% secure payment at checkout

Shopping cart
Facebook Instagram
Start typing to see products you are looking for.
Shop
0 Wishlist
0 items Cart
My account